Responsible Gaming

7games is dedicated to providing a safe, secure, and responsible gaming environment for Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. We recognize that while most players enjoy gaming as entertainment, some individuals may experience difficulties controlling their gaming behavior.

Our responsible gaming program is built on three core principles:

• Prevention: Educating players about responsible gaming practices and the potential risks of excessive gambling before problems develop.
• Protection: Providing tools and features that empower players to set limits, monitor activity, and maintain control over their gaming experience.
• Support: Offering resources, guidance, and access to professional help for players experiencing gambling-related difficulties.

We work closely with gaming regulators, responsible gaming organizations, and mental health professionals to ensure our policies reflect international best practices adapted for the Filipino gaming community. Every 7games team member receives training on recognizing signs of problem gambling and assisting players who need support.

Problem gambling can affect anyone, regardless of age, background, or experience level. It's important to recognize warning signs early and take action before gaming negatively impacts your life. Here are indicators that gaming may be becoming problematic:

Financial Warning Signs

• Spending more money on gaming than you can afford to lose
• Borrowing money from friends, family, or lending services to fund gaming
• Neglecting bills, rent, or financial obligations to gamble
• Chasing losses by depositing more money to win back what you've lost
• Lying to family members about how much money you're spending on gaming
• Using savings, emergency funds, or money set aside for other purposes to gamble

Behavioral Warning Signs

• Spending increasing amounts of time gaming, often neglecting work, family, or social activities
• Feeling restless, irritable, or anxious when not gaming or when trying to cut down
• Gaming to escape problems, relieve stress, or cope with negative emotions
• Thinking constantly about gaming, planning your next session, or reliving previous wins
• Repeatedly trying to stop or reduce gaming but being unable to do so
• Hiding your gaming activity from loved ones or being secretive about time spent online
• Continuing to gamble despite negative consequences in relationships, career, or health

Emotional Warning Signs

• Experiencing mood swings related to wins and losses
• Feeling guilty, ashamed, or anxious about your gaming behavior
• Becoming defensive when someone questions your gaming habits
• Losing interest in hobbies, activities, or relationships you once enjoyed
• Experiencing stress, depression, or anxiety related to gaming losses

Answer these questions honestly to evaluate whether your gaming habits are healthy. If you answer "yes" to several questions, consider using our responsible gaming tools or seeking professional support:

1. Do you often gamble longer than you intended?
2. Have you borrowed money or sold possessions to finance gaming?
3. Has gaming caused problems in your relationships with family or friends?
4. Do you feel guilty about your gaming or the amount you spend?
5. Have you missed work, school, or important commitments because of gaming?
6. Do you gamble to escape worries, stress, or depression?
7. Have you lied to conceal the extent of your gaming?
8. Have you tried to cut down or stop gaming but couldn't?
9. After losing, do you feel compelled to return and win back losses?
10. Has gaming caused financial problems or affected your ability to meet expenses?

Answering "yes" to five or more questions suggests you may be experiencing problem gambling and should consider seeking help.

7games provides comprehensive tools to help Filipino players maintain control over their gaming experience. These features are designed to promote healthy gaming habits and prevent problems before they start. All tools are free to use and can be activated through your account settings or by contacting customer support.

Follow these guidelines to ensure your gaming experience at 7games remains fun, entertaining, and within your control:

Financial Management

• Set a budget before you start playing and stick to it. Only gamble with money you can afford to lose.
• Never use money intended for rent, bills, groceries, or other essential expenses for gaming.
• Avoid borrowing money to gamble. If you need to borrow to play, you're spending too much.
• Don't chase losses. Accept that losses are part of gaming and never increase bets to recover money.
• Keep gaming separate from other financial activities. Don't use your main bank account for deposits.
• Track your spending using 7games transaction history available in your account.

Time Management

• Set time limits before you start playing and honor them when the time is up.
• Take regular breaks every 30-60 minutes to maintain perspective and avoid fatigue.
• Never skip sleep, meals, work, or family time to gamble.
• Use session time reminders to stay aware of how long you've been playing.
• Schedule gaming as a planned activity, not something you do impulsively or to fill empty time.

Healthy Gaming Mindset

• View gaming as entertainment, not a way to make money or solve financial problems.
• Understand that the house always has an edge. Long-term profit is statistically unlikely.
• Don't gamble when you're upset, stressed, depressed, or under the influence of alcohol or drugs.
• Never gamble to escape problems. Address issues directly or seek appropriate help.
• Maintain other hobbies, interests, and social activities outside of gaming.
• Be honest with yourself and loved ones about your gaming activity and spending.

Smart Gaming Practices

• Learn the rules and odds of games before playing for real money.
• Avoid playing multiple games simultaneously, which can lead to poor decisions and overspending.
• Quit while you're ahead. Don't assume a winning streak will continue indefinitely.
• Take advantage of 7games responsible gaming tools like deposit and loss limits.
• Read and understand bonus terms and wagering requirements before claiming promotions.
• If gaming stops being fun, take a break or stop playing entirely.

If you or someone you know is struggling with problem gambling, professional help is available throughout the Philippines. These organizations provide confidential support, counseling, and treatment services:

PAGCOR Responsible Gaming Program

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a comprehensive responsible gaming program providing education, intervention, and support services for Filipino players experiencing gambling-related issues. PAGCOR's program includes counseling referrals, self-exclusion registries, and family support resources specifically designed for the Philippine gaming community.

While 7games operates independently, we encourage players experiencing difficulties to explore PAGCOR's responsible gaming resources, which complement our own player protection measures and provide additional layers of support appropriate for Filipino cultural context.

Professional Counseling Services in the Philippines

Several organizations throughout the Philippines offer specialized counseling and treatment for gambling addiction:

• Philippine Mental Health Association: Provides mental health services including gambling addiction counseling in Metro Manila and major cities.
• National Center for Mental Health: Government facility offering psychiatric services and addiction treatment programs.
• Gamblers Anonymous Philippines: Peer support groups following the 12-step recovery program, with meetings in Manila, Quezon City, Makati, and other locations.
• Private Psychologists and Counselors: Many licensed mental health professionals in the Philippines specialize in addiction counseling and can provide individual or family therapy.

International Resources

Global organizations with resources accessible to Filipino players include:

• GamCare: UK-based charity offering information, advice, and support for anyone affected by problem gambling
• Gambling Therapy: Free online support and counseling service available in multiple languages
• BeGambleAware: Comprehensive responsible gambling resources, tools, and support information

If someone you care about is experiencing gambling problems, your support can make a significant difference in their recovery. Here's how family members and friends can help:

Recognizing the Problem

Look for signs such as secretive behavior about finances, mood swings, borrowing money frequently, neglecting responsibilities, or showing distress about gambling losses. Trust your instincts if you notice these patterns.

Starting the Conversation

• Choose a calm, private moment when both of you are not stressed or emotional
• Express concern using "I" statements: "I'm worried about..." rather than accusations
• Be specific about behaviors you've observed without judgment or blame
• Listen without interrupting and validate their feelings
• Avoid ultimatums, anger, or shaming, which typically increase defensive behavior
• Offer to help them find professional support rather than trying to solve the problem yourself

Setting Boundaries

While supporting a loved one, it's important to protect yourself and other family members:

• Don't lend money or pay their gambling debts, which enables continued gambling
• Protect your own financial security by separating finances if necessary
• Don't lie or cover up for their gambling behavior
• Maintain your own wellbeing through self-care, hobbies, and support networks
• Consider attending support groups for families affected by gambling, such as Gam-Anon

Encouraging Professional Help

Suggest professional counseling and offer to help research options, make appointments, or accompany them to the first session. Emphasize that problem gambling is a treatable condition and recovery is possible with appropriate support. Be patient—recovery is a process, not an event, and setbacks may occur.

Preventing underage gambling is one of our highest priorities. 7games implements strict age verification measures to ensure only players aged 21 years and older access our platform:

• Registration Verification: Age verification during account creation using date of birth validation
• Identity Documentation: Requirement to submit government-issued ID showing date of birth before first withdrawal
• Ongoing Monitoring: Continuous checks for suspicious account activity that may indicate underage access
• Immediate Action: Accounts found to be underage are immediately closed and funds forfeited

Advice for Parents and Guardians

Help protect minors from accessing online gaming platforms:

• Monitor your children's internet activity and be aware of websites they visit
• Use parental control software to block access to gaming and gambling websites
• Keep payment cards and banking information secure and not accessible to children
• Educate children about the risks of gambling and why it's age-restricted
• Set a positive example through your own responsible gaming behavior
• Report any platforms that appear to allow underage access to appropriate authorities